Process, review and send insurance claims and enter health insurance payments into the data collection system; 

Extensive knowledge of Commercial Insurance, Medicare and Medicaid regulations;

Maintain  extensive knowledge of all insurance plans, including claims submission, protocols, diagnostic and procedure coding, referrals, co-pays and review methods; 

Request review of all rejections on payment vouchers; 

Complete electronic billing as required, in conjunction with Director of Health Services  and generate submission report; 

Coordinate claims submission for primary and secondary billing;         

Assist with computer problems associated with insurance claims as indicated; 

Review HMO newsletter information and disseminates to appropriate office staff; 

Maintain cordial, accommodating and welcoming presence to patients at all times; 


 Process secondary claims with copies of vouchers/EOB’s attached; 

Maintain legal competency related to billing activities; 

Responsible for bi-yearly financial / billing audit; 

Responsible for follow up claims;

Assist co-workers with specific requests where necessary or indicated; 

Responsible for balancing individual daily activity and providing balance logs to Director of Health Services;

Responsible for generating accounts receivable reports and their review with the Director of Health Services;

Enhance billing department and Niagara University’s reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments;

Process bills for services rendered to patients in order to obtain reimbursement from insurance companies, and other sources;

Handle all incoming telephone calls related to billing issues;

Correspond with patients relative to accounts receivable problems;    

Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.), both during and after their employment with the University.  Any question regarding the confidentiality of material, should be referred to the supervisor.  Any violation shall subject the employee to disciplinary action, up to and including termination of employment.       

Perform other duties as assigned.