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Director of Residence Life
DATE:   10/23/2012
JOB TITLE:   Director of Residence Life
DEPARTMENT:   Residence Life
SECTOR:   Student Affairs


To administer all aspects of the residence life program, including approximately 1400 students living in traditional and apartment style complexes. The director will provide leadership to all staff within the department which includes an office manager, an assistant director, three resident directors, and 55 paraprofessional staff. The Director will work to insure that the residential program promotes a living/learning environment conducive to academic achievement and personal development of all students. Additionally, the Director will provide leadership to all levels of the university community in reference to the department. The Director is expected to be able to provide an immediate and frequent response to campus issues.

  • Oversee all department operations, including but not limited to, housing selection, occupancy reports, furniture inventory, and all web-related functions.
  • Direct supervision the Assistant Director and office manager.
  • Oversee the process of hiring, training and evaluation of all full-time, part-time and student staff.
  • Manage the department’s monitoring system for all residential students and student staff.
  • Provide oversight for the residential Community Standards program and serve as a campus conduct officer for suspension level violations
  • Regularly attend and/or facilitate weeknight/weekend programs.      
  • Develop, monitor and manage the department budget.
  • Coordinate and manage all department publicity, publications, and website
  • Oversee and coordinate all vendor contracts for residence halls.
  • Serve as the primary liaison with Facility Services.
  • Represent the department on various University committees.
  • Participate in the Administrator On-Call rotation.
  • Serve on the Crisis Response Team and obtain preparatory training.
  • Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.), both during and after their employment with the University.  Any question regarding the confidentiality of material, should be referred to the supervisor.  Any violation shall subject the employee to disciplinary action, up to and including termination of employment.
  • Review and apply all policies pursuant to the Affirmative Action plan
  • Other duties as assigned.


40%    Supervision and management of all employees who report to this position, including an annual performance review for each employee at a time recommended by human resources.

30%    Coordination of housing operations, including but not limited to, assignments, tracking, reports, projections, room changes and withdrawals; oversee Community Standards program.

20%    Respond to campus/resident issues, including parent inquiries, suspension level violations, 

 5%    Represent the sector/department on university committees and at campus events, such as open houses, orientation and accepted student receptions.

 5%    Fiscal planning and management.

  1. Strong organizational, interpersonal, written and oral communication skills.
  1. Ability to work evenings and weekends.
  1. Sufficient manual dexterity to handle various office machines including but not limited to: computer keyboard, calculator, copy machine and fax.
  1. Ability to receive telephone calls, respond to inquiries and communicate with others by telephone.
  1. Knowledge of computer software applications.
  1. Ability to drive a personal or university vehicle in the U.S. and Canada for the purpose of university business.


The functions of the position usually performed sitting, but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a typewriter, computer keyboard, computer software applications, calculator, cutting, labeling, and taping involve extensive wrist and hand movement. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others.

  1. Master’s degree in Higher Education Administration, Student Personnel/Counseling, or related field required.
  2. 3-5 years, full time live-in experience in a residence life program required. 
  3. 2-4 years, full-time professional experience at the area coordinator or assistant director level preferred.
  4. Demonstrated experience in program planning, student conduct, management of daily operations of a residence life program including ability to supervise professional, paraprofessional and support staff; strong interpersonal customer service and communication skills and ability to manage multiple tasks required.
  5. A valid New York State driver’s license is required that satisfies both University and insurance company underwriting rules and regulations for driving a motor vehicle.  Successful candidate must also be able to operate a motor vehicle in Canada. 

    Non Discrimination/Equal Employment Opportunity Statement Policy:

    NIAGARA UNIVERSITY is an equal opportunity employer. Consistent with our Catholic mission, Niagara University is committed to providing equal employment and educational opportunities and will not discriminate on the basis of race, age, sex (gender), national origin, religious preference, sexual orientation, predisposing genetic characteristic, status as veteran or disability. The following person has been designated to handle inquiries regarding the non-discrimination policies: Ryan Thompson, Esq., Title IX Coordinator, Office for Equity & Inclusion, 716-286-8324, rthompson@niagara.edu, www.niagara.edu/oei, Office Location: O’Shea Hall, B27. For further information on notice of non-discrimination, visit http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm for the address and phone number of the office that serves your area, or call 1-800-421-3481.

    Niagara University is an equal opportunity/affirmative action employer. Women and minorities are encouraged to apply. A copy of the Student Right to Know Annual Security Report is available at: http://www.niagara.edu/safety
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