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Individuals who need reasonable accommodations under the Americans with Disabilities Act (ADA) in order to participate in the search process should contact the search chair (if applying for faculty position, please see General Description for contact) or the Human Resources Office .
Applications Analyst
DATE:   4/17/2013
JOB TITLE:   Applications Analyst
WORK LOCATION:   Facility Services
TITLE OF IMMEDIATE SUPERVISOR:   Director of Facility Services
DEPARTMENT:   Facility Services
SECTOR:   Business Affairs


Under general supervision, the Applications Analyst provides comprehensive applications support for the Facility Services maintenance management software.  Supervises and directs the work of the Work Order Control Clerk and the Scheduler.




Implement, maintain and troubleshoot Facility Services maintenance management software.

Supervise, assign and direct work of the Work Order Control Clerk and Scheduler.

Oversee daily operations of the Facility Services maintenance management software.

Assist departments in learning, understanding and utilizing Facility Services maintenance management software as it relates to specific departmental functions.

Assist users in developing reports and for productivity, asset management and resource usage.

Act as liaison between Facility Services and maintenance management software vendor.

Directs the Scheduler and Work Order Control clerk to assure efficient operations and maximize employee utilizations.

Will perform training on system and software as appropriate or needed.

   Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.), both during and after their employment with the University.  Any question regarding the confidentiality of material, should be referred to the supervisor.  Any violation shall subject the employee to disciplinary action, up to and including termination of employment.

 Performs other duties as assigned.



Implement, Maintain and troubleshoot maintenance management software.


Oversee daily operations of the maintenance management software.


Assist departments in learning, understanding and utilizing the maintenance management software.


Assist users in developing reports for asset and resource management.


Act as liaison between Facility Services and maintenance management software vendor.

  1. Must have comprehensive knowledge of client/server computing and database systems.
  1. Must possess the ability to work with and understand a variety of departmental specific applications.
  1. Ability to supervise, direct and schedule direct reports.
  1. Ability to design, develop and implement user applications.
  1. Sufficient manual dexterity with proficiency to handle various office machines including but not limited to typewriter, computer keyboard, computer software applications, calculator, copy machine and fax.
  1. Ability to read and comprehend the English language sufficiently to be able to read and understand various forms, documentation, files and information.
  1. Ability to receive telephone calls, respond to inquiries and effectively communicate with others verbally and in writing.
  1. Computer literate, including proficiency in Microsoft Office programs such as Word, Excel, PowerPoint, and Outlook.Ability to learn other computer applications in a timely manner.

9.    Excellent organizational skills will attention to details.

10.Ability to perform all essential job functions accurately with minimal direct supervision;.

11.Ability to display sound judgment to insure timely processing and completion of assigned tasks.

12.Ability to cope with numerous interruptions.

13. Basic understanding of maintenance procedures and repairs.

14. Ability to work extended hours, respond to emergencies and work non-traditional business schedules as needed.


The functions of the position usually performed sitting, but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling, and taping involve extensive wrist and hand movement. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others, or to otherwise demonstrate or explain how they can perform the essential functions listed above.


1)     Bachelor degree in computer and information science, or related field, with three to five years of work experience preferred, or an Associate degree in a related field and a minimum of eight years of related work experience.

2)     A valid New York State driver’s license is required that satisfies both University and insurance company underwriting rules and regulations for driving a motor vehicle.

Non Discrimination/Equal Employment Opportunity Statement Policy:

NIAGARA UNIVERSITY is an equal opportunity employer. Consistent with our Catholic mission, Niagara University is committed to providing equal employment and educational opportunities and will not discriminate on the basis of race, age, sex (gender), national origin, religious preference, sexual orientation, predisposing genetic characteristic, status as veteran or disability. The following person has been designated to handle inquiries regarding the non-discrimination policies: Ryan Thompson, Esq., Title IX Coordinator, Office for Equity & Inclusion, 716-286-8324, rthompson@niagara.edu, www.niagara.edu/oei, Office Location: O’Shea Hall, B27. For further information on notice of non-discrimination, visit http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm for the address and phone number of the office that serves your area, or call 1-800-421-3481.

Niagara University is an equal opportunity/affirmative action employer. Women and minorities are encouraged to apply. A copy of the Student Right to Know Annual Security Report is available at: http://www.niagara.edu/safety
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