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Applications Analyst
DATE:   4/17/2013
JOB TITLE:   Applications Analyst
JOB STATUS:   FT
FLSA STATUS:   Exempt
WORK LOCATION:   Facility Services
TITLE OF IMMEDIATE SUPERVISOR:   Director of Facility Services
DEPARTMENT:   Facility Services
SECTOR:   Business Affairs

SUMMARY:
 

Under general supervision, the Applications Analyst provides comprehensive applications support for the Facility Services maintenance management software.  Supervises and directs the work of the Work Order Control Clerk and the Scheduler.

 

 


ESSENTIAL DUTIES:

Implement, maintain and troubleshoot Facility Services maintenance management software.

Supervise, assign and direct work of the Work Order Control Clerk and Scheduler.

Oversee daily operations of the Facility Services maintenance management software.

Assist departments in learning, understanding and utilizing Facility Services maintenance management software as it relates to specific departmental functions.

Assist users in developing reports and for productivity, asset management and resource usage.

Act as liaison between Facility Services and maintenance management software vendor.

Directs the Scheduler and Work Order Control clerk to assure efficient operations and maximize employee utilizations.

Will perform training on system and software as appropriate or needed.

   Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.), both during and after their employment with the University.  Any question regarding the confidentiality of material, should be referred to the supervisor.  Any violation shall subject the employee to disciplinary action, up to and including termination of employment.

 Performs other duties as assigned.


GENERAL DESCRIPTION:
 

30%

Implement, Maintain and troubleshoot maintenance management software.

20%

Oversee daily operations of the maintenance management software.

20%

Assist departments in learning, understanding and utilizing the maintenance management software.

20%

Assist users in developing reports for asset and resource management.

10%

Act as liaison between Facility Services and maintenance management software vendor.


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
 
  1. Must have comprehensive knowledge of client/server computing and database systems.
  1. Must possess the ability to work with and understand a variety of departmental specific applications.
  1. Ability to supervise, direct and schedule direct reports.
  1. Ability to design, develop and implement user applications.
  1. Sufficient manual dexterity with proficiency to handle various office machines including but not limited to typewriter, computer keyboard, computer software applications, calculator, copy machine and fax.
  1. Ability to read and comprehend the English language sufficiently to be able to read and understand various forms, documentation, files and information.
  1. Ability to receive telephone calls, respond to inquiries and effectively communicate with others verbally and in writing.
  1. Computer literate, including proficiency in Microsoft Office programs such as Word, Excel, PowerPoint, and Outlook.Ability to learn other computer applications in a timely manner.

9.    Excellent organizational skills will attention to details.

10.Ability to perform all essential job functions accurately with minimal direct supervision;.

11.Ability to display sound judgment to insure timely processing and completion of assigned tasks.

12.Ability to cope with numerous interruptions.

13. Basic understanding of maintenance procedures and repairs.

14. Ability to work extended hours, respond to emergencies and work non-traditional business schedules as needed.


ERGONOMIC REQUIREMENTS:
 

The functions of the position usually performed sitting, but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, typewriter, calculator, cutting, labeling, and taping involve extensive wrist and hand movement. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others, or to otherwise demonstrate or explain how they can perform the essential functions listed above.


QUALIFICATION STANDARDS:
 

1)     Bachelor degree in computer and information science, or related field, with three to five years of work experience preferred, or an Associate degree in a related field and a minimum of eight years of related work experience.

2)     A valid New York State driver’s license is required that satisfies both University and insurance company underwriting rules and regulations for driving a motor vehicle.



Non Discrimination/Equal Employment Opportunity Statement Policy:

The University affirms its commitment to equal opportunity and non-discrimination and recognizes its responsibility to provide for all employees an environment that is free of discrimination and harassment based on gender, sexual orientation, race, color, creed, national origin, age, marital status, predisposed genetic disorder, Vietnam Era or disabled veteran status, disability or other category protected by law. The University also does not tolerate any actual or attempted reprisals or retaliation against an employee who raises a sincere and valid concern regarding harassment or discrimination. All such discrimination, harassment, and/or retaliation is, therefore, strictly prohibited. This policy protects and covers the conduct of all employees, without regard to job title or status. Anyone engaging in the above mentioned conduct is subject to disciplinary action up to and including discharge or termination of any other status.

Niagara University is an equal opportunity/affirmative action employer. Women and minorities are encouraged to apply. A copy of the Student Right to Know Annual Security Report is available at: http://www.niagara.edu/safety
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