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Director of Institutional Research
DATE:   7/19/2013
JOB TITLE:   Director of Institutional Research
TITLE OF IMMEDIATE SUPERVISOR:   Executive Director of University Planning and Assessment
DEPARTMENT:   Institutional Research
SECTOR:   Executive Vice President

Under broad supervision, the Director of Institutional Research is responsible for the collection, analysis, interpretation and communication of research findings of internal and external data to support institution-wide evidence-based decisions-making, including, but not limited to, peer comparison, bench-marking, academic programs market research, enrollment analysis and forecasting, strategic planning, and evaluation of overall institutional effectiveness.

  • Support University planning and decision-making by providing appropriate data, analysis and reports;
  • Take leadership to identify and share appropriate information with the administration and campus for continuous improvement;
  • Plan and conduct studies, analyze data; summarize findings and communicates results;
  • Coordinate, prepare and submit all internal and external survey and report requests including, but not limited to, State and Federal reports, NSSE, CIRP, NCAA, Faculty workload, Institutional Profile, academic department analysis, dashboards, and student employment and education;
  • Develop and conduct enrollment and retention research studies; analyze and communicate results;
  • Communicate information to the university community pro actively through web, oral and written reports;
  • Assists other departments to develop and analyze research and surveys, and to ensure consistency and completeness in the collection of data, including accreditation data;
  • Collaborates regularly with Information Technology, Admissions, and Communications;
  • Uses SPSS, MS Office, Colleague, and software by Campus Labs to query, download, input, analyze and communicate data.

50%   Completes and communicates recurring surveys and research reports;

20%   conducts studies, analyzes, and communicates results;

20%   Conducts internal research, such as employment and education reports, market research, faculty workload reports;

10%   participates in, communicates and supports University strategic planning and other core processes.

  1. Ability to extract information and produce data and reports using SPSS, MS Office, and colleague, and ability to learn new computer software programs.
  2. Demonstrated understanding of reporting requirements, data sets, research methods, and tools associated with institutional research in higher education.
  3. Demonstrated ability to work with groups and teams to plan, design, and carry out research that supports continuous improvement.
  4. Demonstrated ability to design, implement and analyze surveys.
  5. Demonstrated ability to manage a project.
  6. Excellent communication skills, written, oral and digital.
  7. Excellent organizational skills.
  8. Ability to initiate actions with minimal supervision.
  9. Ability to assist the university in planning, accreditation, assessment and information needs.


The ergonomic requirements for this position include the ability to perform responsibilities in a normal manner that includes sitting for written and other desk-related work.  Tasks include working on PC or lap top computers, calculators, fax machines, cell, smart or landline telephones, copy machines and other office technologies where each requires and involves extensive hand and wrist movements. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others.

  1. Master's degree in discipline requiring quantitative research;
  2. Three years of progressive experience in institutional research and assessment or equivalent experience in higher education.

Non Discrimination/Equal Employment Opportunity Statement Policy:

NIAGARA UNIVERSITY is an equal opportunity employer. Consistent with our Catholic mission, Niagara University is committed to providing equal employment and educational opportunities and will not discriminate on the basis of race, age, sex (gender), national origin, religious preference, sexual orientation, predisposing genetic characteristic, status as veteran or disability. The following person has been designated to handle inquiries regarding the non-discrimination policies: Ryan Thompson, Esq., Title IX Coordinator, Office for Equity & Inclusion, 716-286-8324, rthompson@niagara.edu, www.niagara.edu/oei, Office Location: O’Shea Hall, B27. For further information on notice of non-discrimination, visit http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm for the address and phone number of the office that serves your area, or call 1-800-421-3481.

Niagara University is an equal opportunity/affirmative action employer. Women and minorities are encouraged to apply. A copy of the Student Right to Know Annual Security Report is available at: http://www.niagara.edu/safety
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