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Individuals who need reasonable accommodations under the Americans with Disabilities Act (ADA) in order to participate in the search process should contact the search chair (if applying for faculty position, please see General Description for contact) or the Human Resources Office .
Circulation Assistant
DATE:   6/3/2019
JOB TITLE:   Circulation Assistant
JOB STATUS:   PT under 1000 hours
FLSA STATUS:   Non-Exempt
SECTOR:   Academic Affairs


Under routine supervision, the Circulation Assistant supervises Circulation Department operations during the evenings and weekends, and provides excellent customer service at the primary library service point.

  • Supervise student assistants.
  • Provide assistance to patrons, in person and via telephone.
  • Use an automated circulation system to perform circulation activities.
  • Collect and record fines and fees; resolves problems.
  • Ensure confidentiality of patron records.
  • Open and close the Library; keeps the building neat and orderly.
  • Perform basic maintenance of photocopiers and other library equipment.
  • Refer reference questions to the librarian on duty.
  • Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.), both during and after their employment with the University.  Any question regarding the confidentiality of material, should be referred to the supervisor.  Any violation shall subject the employee to disciplinary action, up to and including termination of employment.
  • Perform other duties as assigned.


50%    Provide customer service to patrons related to circulation and building activities;

20%    Supervise student assistants;

10%    Provide stack maintenance and shelves books;

 10%    Over see the building as a physical operation, including opening and closing. Keep the building neat and orderly;

 10%    Perform basic maintenance on photocopiers and other library equipment. 

  1. Ability to read and comprehend the English language sufficiently to be able to read and understand various forms, documentation, files and information.
  2. Basic mathematical skills including addition, subtraction, multiplication and division to be able to verify accuracy of work.
  3. Sufficient manual dexterity with proficiency to handle various office machines including but not limited to: keyboard, calculator, computer, copier and fax machine.
  4. Ability to receive telephone calls, respond to inquiries and effectively communicate with others, judiciously and tactfully both orally and in writing with faculty, students and staff.
  5. Computer literate, including Microsoft Office, and ability to learn new computer software programs.
  6. Ability to work accurately, with an attention to detail.
  7. Commitment to excellence in customer service.
  8. Strong interpersonal and communication skills.
  9. Ability to understand and utilize specialized library software.
  10. Ability to supervise student assistants.
  11. Ability to work cooperatively in a team environment.
  12. Strong keyboarding/typing skills with the ability to work at a computer for long periods of time.
  13. Ability to shelve books and stand for extended periods of time.
  14. Ability to work evenings and weekends. 


The functions of the position usually performed sitting, but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, computer software applications, calculator, cutting, labeling, and taping involve extensive wrist and hand movement. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others.

  1. High School diploma required with education, training and experience that provides the necessary knowledge, skills and abilities.
  2. A minimum of one year of experience performing similar tasks is required.
  3. Library experience preferred.

Non Discrimination/Equal Employment Opportunity Statement Policy:

NIAGARA UNIVERSITY is an equal opportunity employer. Consistent with our Catholic mission, Niagara University is committed to providing equal employment and educational opportunities and will not discriminate on the basis of race, age, sex (gender), national origin, religious preference, sexual orientation, predisposing genetic characteristic, status as veteran or disability. The following person has been designated to handle inquiries regarding the non-discrimination policies: Ryan Thompson, Esq., Title IX Coordinator, Office for Equity & Inclusion, 716-286-8324, rthompson@niagara.edu, www.niagara.edu/oei, Office Location: O’Shea Hall, B27. For further information on notice of non-discrimination, visit http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm for the address and phone number of the office that serves your area, or call 1-800-421-3481.

Niagara University is an equal opportunity/affirmative action employer. Women and minorities are encouraged to apply. A copy of the Student Right to Know Annual Security Report is available at: http://www.niagara.edu/safety
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