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Associate Director of Graduate Admissions for the College of Business Administration
DATE:   12/17/2020
JOB TITLE:   Associate Director of Graduate Admissions for the College of Business Administration
JOB CLASS:   Professional
JOB STATUS:   Regular Full time
FLSA STATUS:   Exempt
WORK LOCATION:   Bisgrove Hall
TITLE OF IMMEDIATE SUPERVISOR:   Director of Graduate Business Programs
DEPARTMENT:   College of Business Administration
SECTOR:   Academic Affairs

SUMMARY:
Under general supervision, the Associate Director of Graduate Admissions is responsible for the development and execution of graduate recruiting and outreach activities for the College of Business Administration Graduate Business Programs. The Associate Director of Graduate Admissions is primarily responsible for recruitment through the local region through in-person and electronic recruiting and outreach. This position involves the initiation and coordination of formalized agreements to support recruiting at academic partners and at our corporate partners in the local business community.  In addition, they will be expected to participate in the routine operations of the Graduate Business Office as prospective students are moved through the application process toward enrollment, and to participate in the overall life of the College of Business Administration.   

ESSENTIAL DUTIES:

· Conduct routine/daily interviews with prospective graduate students; and establish regular communications with same, these interactions are both in the US and in Canada.

· Initiate and pursue relationships with existing and new US academic partners.

· Establish, develop and maintain relationships with new and existing corporate business partners in the regional and broader business community.

· Satisfy pre-determined performance objectives for graduate business enrollments (both US and Canada) and effectively communicate proposed actions to reach  enrollment goals and address deficiencies.

· Work directly with marketing companies to establish and support marketing campaigns to brand and develop graduate programs within the College of Business Administration.

· Meet with prospective students and explain the advantages of pursuing a master’s degree with the Niagara University College of Business Administration;

· Met with Academic Partner and Corporate Partner representatives to explain and promote the advantages of pursing a master’s degree with the Niagara University College of Business Administration.

· Counsel and guide prospective students through the initial NU application process as necessary; and directly assist them to expedite and complete the process resulting in enrollment.

Arrange an appropriate, timely and cost effective travel schedule to satisfy objectives and expectations  for recruiting graduate students.

· Must have outstanding communication skills, verbal and written as well as exceptional customer service skills.

· Continue to maintain and expand the Social Media presence of the NU Graduate Business Programs, through LinkedIn and Facebook and any other appropriate social media channel.

· Oversee and guide the monthly publication of the Graduate Business Programs Newsletter.  Ensure that this letter is routinely distributed to the Corporate Partners, Academic Partners, Alumni and other friends of the Graduate Business programs;

· Always present an energetic and positive image of Niagara University when representing the University at external functions such as college information programs for  prospective graduate students, open houses, and other community facing activities.

· Develop, schedule and implement open house and information session events (virtual or in-person) to promote the Graduate Business programs and engage prospective students.

· Work with various university supported marketing entities to develop clear and effective materials (electronic and physical) to support the Graduate Business Programs.

· Oversee the continued upgrade, revision and maintenance of the Graduate Business Programs website and virtual presence.

· Work effectively and collegially with co-workers, employees and students. Must be able to facilitate the smooth hand-off of newly enrolled students  to other members of the Graduate Business Programs office to ensure a smooth and pleasant experience for incoming students, from both the US and Ontario.

· Be thoroughly familiar with all courses, degrees, certificates and possess a full knowledge of the Graduate Business programs admissions and financial aid processes for both the US and the Ontario programs. 

· Assist with the assignment of scholarships to worthy incoming students.

· Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.), both during and after their employment with the University.  Any question regarding the confidentiality of material, should be referred to the supervisor.  Any violation shall subject the employee to disciplinary action, up to and including termination of employment.

· Perform other duties assigned.


GENERAL DESCRIPTION:

% of Time

75%    Recruitment activities, tele-counseling, interviews, follow-up contacts, attend graduate recruiting events, both virtual and in-person off-campus and on-campus. Engage with corporate partner and academic partner representatives at various levels.  Develop strong, formalized relationships with these partners. Conduct appointments and interviews as requested by prospects and participate in promotional events.

15%   Oversight of Graduate Business Programs web-content, this involves but is not limited to revision of existing content, contribution to new development initiatives, collaboration with other graduate programs and supporting services to provide a professional and effective electronic view of the college.

10%    Data entry, computer assistance, report writing, and work in evaluating data specific to position.

 


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1)         Ability to read and comprehend various forms, documentation, files and information in the department.

 

2)         Strong interpersonal and communication skills with the ability to effectively communicate and interact with parents, students and all university personnel in a positive and constructive manner.

 

3)         Excellent care and attention to detail and ability to manage multiple tasks and meet deadlines.

 

4)         Strong work ethic and unquestioned personal integrity.

 

5)         Dedication, commitment, and ability to work evenings when needed to complete the admissions tasks at hand. 

 

6)         Strong informational technology aptitude and skills including Microsoft Office and the SLATE software as well as any other multifunctional admissions software.

 

7)         Aptitude and skill to work effectively with providing feedback while ensuring accountability for established objectives.

 

8)         Ability to interpret government regulations, for US students, Canadian students and international students.

 

9)         Proficiency to handle various office machines, new and emerging technologies.

 

 

10)     Ability to receive telephone calls and other electronic communications, respond to inquiries and effectively communicate with others through multiple communication channels, including by not limited to telephone, text and email.

 

11)     Knowledge of the college admissions and financial aid processes.

 

12)     Ability to engage and recruit prospective students.

 

13)     Ability to drive a personal or university vehicle for the purpose of university business on a regular basis.

 

14)     Ability to supervise student employees as necessary.

 

15)     Ability to work late hours, different shifts and weekends as circumstance may require as well as travel out of town.

 

16)     Must develop strong knowledge of and commitment to Niagara University’s mission and programs. 


ERGONOMIC REQUIREMENTS:

The functions of the position usually performed sitting, but may require some amount of time standing. Some amount of stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, calculator, cutting, labeling, and taping involve involves extensive wrist and hand movements. This position also requires the ability to travel whenever necessary.  All individuals are required to be able to perform these movements without significant risk of injury to themselves or others.


QUALIFICATION STANDARDS:
  1. Bachelor's degree (minimum), Master’s degree preferred, from an accredited institution.

 

  1. A minimum of 6+ years direct experience in recruiting at the college or university level with a record significant results in identifying, engaging and facilitating the enrollment of students and achieving recruiting goals.

 

  1. A valid New York State driver’s license is required that satisfies both University and insurance company underwriting rules and regulations for driving a motor vehicle. Must also be able to operate a motor vehicle in Canada.  


Non Discrimination/Equal Employment Opportunity Statement Policy:

NIAGARA UNIVERSITY is an equal opportunity employer. Consistent with our Catholic mission, Niagara University is committed to providing equal employment and educational opportunities and will not discriminate on the basis of race, age, sex (gender), national origin, religious preference, sexual orientation, predisposing genetic characteristic, status as veteran or disability. The following person has been designated to handle inquiries regarding the non-discrimination policies: Megan Altman-Cosgrove, Interim Title IX Coordinator, Office for Equity & Inclusion, 716-286-8314, mcosgrove@niagara.edu, www.niagara.edu/oei, Office Location: O’Shea Hall, B27. For further information on notice of non-discrimination, visit http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm for the address and phone number of the office that serves your area, or call 1-800-421-3481.

Niagara University is an equal opportunity/affirmative action employer. Women and minorities are encouraged to apply. A copy of the Student Right to Know Annual Security Report is available at: http://www.niagara.edu/safety
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